Insurance & Fees

Insurance & Fees

We accept most traditional insurance plans. Please contact our office to verify acceptance of your plan. Qualifications for insurance coverage may differ due to the uniqueness of each procedure.

The following is the list of insurances with which we participate. This will be updated from time to time as needed:

• Aetna (No HMO Exchange, No ACO, No QHP, No TRS)
• Aetna First Health (Must say Aetna on card)
• Beech Street
• Blue Cross Blue Shield, PPO, POS
• Choice Care (Humana)
• Cigna PPO, Flex, POS, Open Access, Select Network (No Cigna Focus)
• Galaxy Health Network PPO
• Great-West Healthcare (Thru Cigna)
• HealthSmart Preferred Care
• Humana One Individual Plans (Thru Choice Care)
• Interplan Health Group (Accountable, Health Payers)
• MultiPlan (No Discount Cards)
• Private Health Care Systems (PPO only, thru MultiPlan)
• Scott and White Health Plan, Commercial, PPO
• Texas True Choice PPO/POS
• Three Rivers Provider Network
• TriCare (Select)
• United Healthcare (No Exchange plans, No Medicaid, No Community Plan)

*Please note: We do NOT accept any form of Medicaid.

Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Appointments

Please call our office to make an appointment. If, for any reason, you cannot keep a scheduled appointment or will be delayed, please call as soon as possible. Charges may be incurred for appointments cancelled less than 24 hours before scheduled appointment time.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.
All payment is due at the time of service.

Card-on-File

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

• scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

• notify you via email of the balance owed
• charge the balance owed to your card on file
• email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).

Fees